Demand Sutra ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to visitors to demandsutra.in, prospective clients who contact us, and the recipients of our outreach on behalf of clients.
1. Information we collect
Information you provide
When you request a consultation or otherwise contact us, you may share details such as your name, work email, phone number, company name, and designation. We collect only what is needed to respond to your enquiry and assess fit for our services.
Information collected automatically
When you visit our website, we may collect basic technical information such as your IP address, browser type, device information, referring URL, and pages viewed. This helps us understand how the site is used and improve performance.
Information related to outreach
As part of our service, we research and contact decision-makers at companies that match our clients' ideal customer profile. The contact details we use are gathered from publicly available business sources and verified before outreach.
2. How we use your information
- To respond to consultation requests and other enquiries.
- To provide, operate, and improve our services.
- To communicate with you about scheduled meetings, proposals, and ongoing engagements.
- To conduct outreach on behalf of our clients in a professional, business-to-business context.
- To comply with legal obligations and protect against misuse of our services.
3. Legal basis
We process personal information based on one or more of the following: your consent, the performance of a contract with you, our legitimate business interests in conducting B2B outreach and operating our business, and compliance with applicable law.
4. Sharing your information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the business, such as hosting, email, calendar, and CRM tools, under appropriate confidentiality and data-processing terms.
- Our clients, when a meeting is booked with them, in which case the relevant contact details are shared so they can prepare for and attend the conversation.
- Authorities, where required by law, regulation, or valid legal process.
5. Data retention
We retain personal information for as long as it is needed for the purposes described in this policy, to comply with our legal and contractual obligations, and to resolve disputes. Once it is no longer needed, we delete or anonymise it.
6. Your choices and rights
Depending on where you live, you may have rights to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can also unsubscribe from any marketing communication we send by following the instructions in the message or by contacting us directly.
To exercise any of these rights, email us at [email protected] with a clear description of your request. We will respond within a reasonable time.
7. Cookies
Our website uses a small number of cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
8. Security
We use reasonable technical and organisational measures to protect personal information from loss, misuse, and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
We are based in India and may process information in other countries where our service providers operate. Where personal information is transferred internationally, we take steps to ensure it is treated in accordance with this policy.
10. Children
Our services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or by direct notice where appropriate.
12. Contact us
If you have any questions about this Privacy Policy or our practices, please contact us at [email protected].